Shoprite’s reporting has improved dramatically over prior years, resulting in increased confidence that the company will make good on its mission to provide the lowest cost food for Africa. Reporting on growth and Shoprite’s business model to deliver on its brand promise is strong, including the strengthening of working relationships with suppliers (despite lack of fair trade indicators).

Shoprite should be addressing poor nutrition and the obesity crisis, as well as offer deeper insight into customer challenges /concerns and how it is dealing with them. Transparency of governance reporting is poor, with little insight into board effectiveness and how board balance is managed. Preparation for leadership succession was not disclosed, though Shoprite responded to shareholder concerns re CEO pay.

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