Netcare

Year end: Sep 2016
Assessment date: Mar 2017

NTC makes a clear and consistent case for focusing on patient care as the core of its business strategy and reports in detail on all relevant KPIs pursuant to this strategy. Reporting is professional and detailed, but an over-complicated reporting framework results in repetition, while ‘professionalised text’ verges on baffling the reader and possibly diverting attention from less visible shortcomings.

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