NTC makes a clear and consistent case for focusing on patient care as the core of its business strategy and reports in detail on all relevant KPIs pursuant to this strategy. Reporting is professional and detailed, but an over-complicated reporting framework results in repetition, while ‘professionalised text’ verges on baffling the reader and possibly diverting attention from less visible shortcomings.

See the executive summary for a more complete overview of FarSight’s analysis for Netcare. Buy our full report for detailed analysis and supporting discussion.